Flutterwave enaira api Payment failed, possible connection issues. Please try making the payment again

I have some enquiries concerning the flutterwave enaira api.

My use case is to approve payment (both deposit and withdrawal) from enaira speed wallet and redirect back to my website dapp ( either use transaction id for successful or failed payment to validate purchase/withdrawal on my end)

I’m able to get authenticated and successfully use the other payment methods to validate in my backend but for some reason enaira payment option which is enabled in dashboard (still on flutterwave testnet) but when i select either pay with qr, token or direct wallet debit, i get the error

Payment failed, possible connection issues. Please try making the payment again.

No browser console error either, not sure what’s happening, here’s my code running off of html/js using the flutterwave cdn script tag

            public_key: "FLWPUBK_TEST--X",
            tx_ref: `ENSC-${Random}Token`,
            amount: TOTAL,
            currency: "NGN",
            payment_options: "card, mobilemoneyghana, ussd,enaira",
            callback: function (payment) {
                // Send AJAX verification request to backend
            onclose: function (incomplete) {
                if (incomplete || window.verified === false) {
                    document.querySelector("#payment-failed").style.display = 'block';
                } else {
                    // document.querySelector("form").style.display = 'none';
                    // if (window.verified == true) {
                    //     document.querySelector("#payment-success").style.display = 'block';
                    // } else {
                    //     // document.querySelector("#payment-pending").style.display = 'block';
                    // }
            meta: {
                consumer_id: beneficiary,
                consumer_mac: "92a3-912ba-1192a",
            customer: {
                email: "rose@unsinkableship.com",
                phone_number: "08102909304",
                name: "Rose DeWitt Bukater",
            customizations: {
                title: "ENSC ENERY",
                description: "Payment ENSC Token",
                logo: "https://www.logolynx.com/images/logolynx/22/2239ca38f5505fbfce7e55bbc0604386.jpeg",

@Abraham_Olaobaju1 Hello,

Please kindly take a quick look at this, thank you.

Hi @Alli_Anikulapo

Thanks for sharing your experience with us.

We are currently working on a resolution. apologies for your experience.


Hi @Abraham_Olaobaju1

Alright thank you.

May i know the earliest to check back on this as it is a bit urgent, if i could get this priority elevated?