Integration Error: We could not charge this card

Community
#1

Hi, I am still in the testing phase using my testing credentials and I keep getting this error:
“We could not charge this card. Reason: You have exceeded your cummulative limit”

Funny thing is, it worked the first time I tested it, but trying again produces the error? What could be the reason, I have tried all the test cards. I cannot get past the credit-card authentication step.

#2

Hello @Bertha_Kgokong :wave:t4:

Thanks for sharing your experience with the team. Kindly share the name of your account and your Merchant ID.

We’ll remain on standby for your details.

#3

Please am having almost the same issue. The message am getting is “We could not charge this card. Reason: ERROR”. but when am in test mode, everything works fine

#4

Pls help, am getting this error too while using the test mode.

#5

Pls I would like to know how you sort this out.

#7

Hi @Paul_Ojo :wave:

Thanks for sharing your experience with us.

Kindly share the name of your account and your Merchant ID.

We’ll remain on standby for your details.

Adekunle

#8

Hello @olusegun_Abegunde :wave:

Thanks for sharing this experience with us.

In order for us to assist you better, I would advise you share with us full details of the actions taken, your request payload, and the error message(response object).

Note: The more complete Information you provide upfront, the faster we will be able to respond and resolve.