Payment declined

HI there, we having issues receiving international payments, it says merchant cannot accept international payments at this time, kindly look into this.
Merchant ID: 5033293
Business : Web developer

i got this issue when customer tried to pay me via my flutterwave payment link

I also got this same error message too.

Can this be resolved immediately please
This is my merchant ID 00868736

Hello @Daniel_Addo and @Afolabi_Ibukun ,

I apologize for any inconvenience caused.

The error you encountered indicates that your account requires compliance approval to accept international card payments.

Please note that requests for compliance approval for “International payments” should be directed to We no longer handle these requests through the developer forum.

When contacting Be sure to provide all necessary details/information (Business name, Business URL, Merchant ID, screenshot of the error encountered, etc) when making your request.