Create Virtual Card Using API error

Rave
1

When trying to create virtual cards with Flutterwave API i get the error response {"status":"error","message":"You cannot create cards at this time","data":null}

This error mean the Creation of virtual cards via API is not supported anymore ?
or I am trying to create cards at the wrong moment ???

Please help !

2

Hello Celso👋🏽,

Thanks for sharing this experience with us.

This error is usually returned when your test account is still in review.

Please share your merchant ID (ID on the top-left part of your dashboard) to enable us to resolve this.

I would remain on standby for your response.

Cornelius

3

I am getting the same error message when trying to create virtual cards with Flutterwave API, please help
{“status”:“error”,“message”:“You cannot create cards at this time”,“data”:null}

4

Hi @Vhodia_Multimedia :wave:

Kindly confirm if you’re attempting to create a virtual card on test mode or live mode?

I would remain on standby for your response.

Adekunle

5

Hi, we integrated the dollar card into our app and we were wondering if the dollar card service is still available?

6

Hi @Sam_Owen

Thanks for reaching out,

The Virtual “dollar” card service is very much still available.

Adekunle.

7

So you mean users can create virtual dollar cards and use it? I thought you guys closed that service last year.

8

Hi @Sam_Owen

Thanks for reaching out,

The Virtual “dollar” card service has always been available.

Adekunle.

10

Where can I get more information about the fee and the currency conversion ?

11

hello boss good day pls i have an issue base on this virtual card
i have a part on my website were i want customer to be using virtual card

after requesting for the card this is the error message i get blow

Last Api error message:- You cannot create cards at this time

12

pls what is the solution is it becuz the flutterwave account as not being validation has been completed.

13

Hi @Hyper_Connect :wave:

Thanks for reaching out,

The error message indicates that you are yet to complete the KYC compliance process.

Kindly reach out to your Technical Account Manager, or send an email with the necessary documents to hi@flutterwavego.com, to get your account approved.

Regards.