Merchant ID: 100368180
(no errors just all cancelled)
I cant find any transaction reference only transaction id and flutterwave reference
www,astrux.shop
Hi @Tony_Edeh
I apologise for the inconvenience,
The approval process is very much in progress and the account is currently undergoing further review.
I will subsequently update you on the progress.
Thank you please do update me when ready
hey any updates?
plus why the hidden verification process??
Hi @rgg_digital
Upon reviewing your account, I noticed that your KYC (Know Your Customer) verification is incomplete.
To complete your KYC, please contact hi@flutterwavego.com with the following outstanding KYC documents and request that it is sent to the KYC unit.
- Estimated monthly sales
- Proof of Address (Utility bill)
Once this process has been resolved, kindly request they log a new request for “International payments” with the treated KYC ticket above.
Please be aware that moving forward, all approval requests should be directed to hi@flutterwavego.com. These requests will no longer be addressed on the forum. It’s important to note that the verification process is not hidden; you are simply advised to send sensitive documents via email as they cannot be shared through the developer forum.
Thank you.
thank you for the help I will do so immediately