Issues With Kyc Verification

1

I got a mail that my kyc documents are not approved. I have tried both my drivers license and international passport.
How do i activate my account.

2

Hi @ismail :wave:

Thanks for sharing this experience with us,

Kindly share your merchant ID (ID on the top-left part of your dashboard) to enable us resolve this.

I would remain on standby for your response.

Adekunle

3

Thanks.

My merchant Id is 100181774

4

Having same issue with my account also

5

Hi @Barackotob

Thanks for sharing this experience with us,

Kindly share your merchant ID (ID on the top-left part of your dashboard) to enable us resolve this.

I would remain on standby for your response.

Adekunle

6

I face the same challenge. Any solution yet?

7

Hi @Muhammed_Omenesa :wave:

To get your KYC issues resolved, kindly reach out to developers@flutterwavego.com with the necessary documents and information.

Best regards

Adekunle