International payments

HI there, we having issues receiving international payments, it says merchant cannot accept international payments at this time, kindly look into this.
Merchant ID: 00139888
Business Name: IFMA Ltd
What we do: We are a media company.
Reason: Some Clients will be unable to make payment for our services.

Hello @Elsie,

I apologize for any inconvenience caused.

The error you encountered indicates that your account requires compliance approval to accept international card payments.

Please note that requests for compliance approval for “International payments” should be directed to We no longer handle these requests through the developer forum.

When contacting Be sure to provide all necessary details/information (Business name, Business URL, Merchant ID, screenshot of the error encountered, etc) when making your request.