My customers can’t complete a USD transaction without getting this error message “Sorry, your card is not enrolled for 3-D Secure payments”. A couple of reports I have been getting from my customers are that they have tried multiple cards, but the problem persists.
I need help with this issue and I’d like to know if this option during checkout can be disabled. I am losing customers because of this, I’ve not been able to get a successful transaction USD transaction, only NGN transactions are going successfully.
Merchant ID: 100265991
Example trx_ID: flw_1698441372653c289cbecbe
I need some assistance, please.