Card payment pending redirect for 3DS

1

Am trying payment by card but instead of been redirected to 3DS page have error message : Pending redirect

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image1366×768 64.2 KB

2

Hi @maestrojims

Thank you for sharing this experience,

Kindly share the transaction reference of the above transaction to further assist you,

I will remain on standby for your response.

3

“id”: “1010013333”,
“transaction_reference”: “Rave-Pages151614215455”

4

Hi @maestrojims

The error message “Pending redirect” most times indicate that the customer didn’t complete the transaction authentication, Kindly retry the transaction and share your experience.

I will remain on standby for your response.

Regards

5

Unfortunately even the window for 3d secure does not appear just the message “Pending redirect”

6

Hi @maestrojims

Apologies for the inconvenience this might have caused,

Kindly retry the transaction and share the Transaction reference of the transaction if the error message “Pending redirect” is still encountered.

I will remain on standby for your response.

Regards

7

@Adekunle i am experiencing the exact error

8

@Adekunle it does not really happen on naira transaction,

9

Hi @eje_sunday

Thanks for sharing your experience. Please create a new thread for this issue and provide the following details to help us assist you better:

  • A detailed explanation of how the error was encountered.
  • A screenshot of the error you received.
  • The specific Flutterwave feature you are using.
  • Let us know if the error occurred in Live mode or Test mode.
  • Provide the Transaction reference for the transaction that encountered the error.
  • Provide your Merchant ID (located at the bottom left corner of your dashboard).
    PS: Be sure to hide any sensitive information when sharing the payload.
10

Dont answer them I’m experiencing the same issue. I just regret using their payment gateway.

11

please what is this pending redirect issue I’m facing for God sake.