Sorry, your card is not enrolled for 3-D Secure Payments”

This is the problem I face with Flutterwave Payment Links and on my website during the checkout process using Flutterwave’s Credit Card payment gateway. My customers can’t complete a transaction without getting this error message “ Sorry, your card is not enrolled for 3-D Secure payments”.

I need help with this issue and also I’ll like to know if this option during checkout can be disabled. I’ve lost a lot of customers because of this and since I started using Flutterwave, I’ve not been able to get a successful transaction.

I need some assistance please.

Hi @Jarad_Cannon

Kindly share your MID (Merchant ID) and a transaction reference (Tx_ref) for one of the transactions that encountered the error above.

I will remain on standby for your response.

I have the same problem also when customers try to make payments. Did you get any sort of help?

merchant id: 100454666