Merchant cannot accept international payments at this time

@Adekunle

Here is the second error from Google Pay

Hi @tpakty

Thank you for sharing this experience with us,

We are currently looking into this issue internally. We apologize for any inconvenience that this is causing you.

Adekunle

Hello @adekunle

Thanks. I look forward to the feedback asap.

:pray:t6:

Hi @tpakty

Kindly share the transaction Reference for both transactions.

I will remain on standby for your response

Adekunle

How do I get the transaction reference please? I can’t seem to find it on the dashboard.

@adekunle

Hi @tpakty

Kindly retry the transaction with different cards now.

Adekunle

Hello Mr @Adekunle

I am having same issue. Customers can’t make payments oo.

Machant ID: 00902838
Business name: Obi Victor
Business email: obivictor102@gmail.com
Website: https://www.weeklyhealthblog.com

If there is anything else you need please write.

You guys should have put this in your website so that one can fill and enable international transaction
 eeh! If not I didn’t check now I won’t know that mine is not even enabled meaning the page links are just useless. Please upgrade oo

Hi @Obi_Victor

Thank you for bringing this to our attention,

However, i’ll advise you create a new thread on the forum for this issue.

I will remain on standby

Dear Support Team

I am Mohamet, a developer at Adafri from Senegal. We have a customer in Ivory Coast who is having difficulty paying their account via our application. Upon verification, we have identified that the problem is due to restrictions imposed by Flutterwave. Indeed, our client receives the following error message: “Merchant cannot accept international payments at this time. Please contact support.”

We are requesting your assistance in resolving this issue as soon as possible to allow our customer to continue using our application without any difficulty.
Machant ID: 100133505
Business name: ADAFRI
support email adress: pierre@adafri.com
URL : Mobile Money: ta publicité automatisée depuis ton salon |Ad'Afri
Thank you in advance for your support and cooperation.
Best ragards !

I have this same issue what’s the way forward
Merchant ID 00692972,
Business name: CLP Legal
Email: info@clplegal.com.ng

Hi @Damilola_Oyewole

Thank you for bringing this to our attention,

However, i’ll advise you create a new thread on the forum for this issue.

I will remain on standby

New topic created could you respond on that please @ Adekunle